Our process of
engagement |
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Why we value our
stakeholders |
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What our stakeholders
expect of us |
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What concerns
our stakeholders |
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Reference
page |
| Shareholders and the investment community |
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- Regular presentations, road-shows and management meetings
- Financial and integrated reporting
- Published results and electronic communication
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- Providers and
influencers of financial
capital
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- Sustainable growth and returns on their investments
- Growing shareholder
wealth
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- Growth
- Delivering sustainable returns
- Leadership and strategic direction
- Response to market changes
- Appropriate investment in new businesses and capacity in existing businesses
- Utilisation of surplus cash
- Exposure to volatile exchange rates and commodity prices
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here;
here; |
| Customers |
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- Customer meetings
- Focus groups
- Business association meetings
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- Users of our products and services
- Opportunities for sustainable growth
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- Delivering on our promises
- Quality products at competitive prices
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- Quality of our product
- Security of supply
- Timely and effective response to customer complaints
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here |
| Employees |
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- Reunert Intranet
- Electronic news updates
- Management communication channels
- Performance appraisals
- Company and award functions
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- Providing a stimulating and rewarding work environment
- Valuing employee contributions
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- Training and education
- Career prospects
- Competitive remuneration and benefits packages
- Workforce transformation
- Reunert culture
- Job security
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here;
here;
here; |
| Trade unions |
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- Collective bargaining
- Shop-floor forums
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- Agent that represents
25% of our workforce
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- Job creation and sustainable businesses
- Appropriate remuneration
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- Health and safety performance
- Appropriate procedures and policies
- Job creation and retention
- Fair wages
- Job security
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here;
here;
here; |
| BEE partners |
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- Quarterly issues forum
- Board and management meetings
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- Sustainable growth
and a contribution to
broader community
development
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- Government policy
- Education and training
- Transformation
- Reunert College
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here; here; here |
| Suppliers, service providers, franchisees and other partners |
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- Meetings, presentations and workshops
- Supplier forums
- Equipment forums
- Sales conferences
- Technical updates
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- Integral to our supply chain
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- Partnerships providing
growth opportunities
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- Long-term security of supply
- Impact of low cost imports
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here; here;
here;
here |
| Business organisations |
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- Business body memberships
- Participations in meetings and initiatives
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- Contributing to the
collective voice of industry
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- Workforce transformation
- Disclosure and management of carbon emissions
- Industrial policies
- Procurement policies of state owned enterprises
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here; here;
here; here |
| Media |
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- Media releases
- Interviews
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- Communicating our
messages with the
broader community
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- Better insight into
operational and industry
performance
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- Financial results
- Regulatory changes, specifically in the telecommunications industry
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here;
here; here |
| Communities and not-for-profit organisations |
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- Corporate social investment initiatives
- Reunert College
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- A commitment to the
communities in which
we operate
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- Contributing responsibly
to the societies in which
we operate
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- Employment opportunities
- Sponsorships and bursaries
- Training and education
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here |
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